DevOps & ITIL
Two IT operating models for your business success
Agility and reliability for your cloud environments
Digital business models and modern IT infrastructures may call for both classic and innovative concepts, depending on the requirements. Claranet offers you both: a conventional approach as well as agile processes for the operation of your IT infrastructure. This gives you the perfect basis for an individual digital strategy and successful business.
DevOps is the ideal operating model for short release cycles and agile deployment processes. It guarantees speed and adaptability. In addition, the IT Infrastructure Library (ITIL) is still the relevant standard for the conventional operation of enterprise and backend applications.
Two IT methods used flexibly at Claranet
Claranet combines both approaches and uses ITIL best practices to support DevOps mechanisms. This leads to a further improvement in service quality and a sustainable increase in your productivity.
DevOps and ITIL at a glance
- Strengthen competitiveness and innovation through short release cycles
- High quality and stability through automation
- Ensure performance quality and the user experience
- Flexible and individual operating concepts for specific customer situations
- Reliable IT service management based on best practices
This is how DevOps works at Claranet
DevOps is a concept based on agile principles for cooperation between development and operations. The close interaction of both areas extends over the entire life cycle of your application. Our DevOps team works with a high degree of automation in tests and deployments. Container and configuration management ensure speed and stability. This means that we are able to react very flexibly to rapid changes in your applications.
Continuous integration (CI), automated tests, continuous delivery (CD) and continuous deployment (fast and reliable release management) ensure the smooth use of your applications in live operation.
How IT Service Management (ITSM) works according to ITIL
The IT Infrastructure Library (ITIL) describes best practices and defines procedures for company IT processes. ITIL ensures that the quality of IT services permanently meets customer requirements.
ITIL includes:
- Service strategy
- Service development
- Service commissioning
- Service operation
- Continuous service improvement
ITIL at Claranet means a clear focus on your requirements and the provision of high quality services. In this way, we ensure a stable, secure and high-performance IT infrastructure in your organisation.